Privacy Policy

Last updated: [September 2024]

Profit Engineers Pty Ltd (referred to as “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws.

By using our website (https://profitengineers.com.au/) and services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Use our website
• Engage our cybersecurity or data protection services
• Contact us via email, phone, or other communication channels
• Sign up for newsletters or other updates
• Participate in consultations, webinars, or other service offerings

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Company or business name
• Other information relevant to our services (e.g., project details, industry-specific data)

1.2 Automatically Collected Information

When you interact with our website, we may automatically collect certain information through cookies, log files, and similar technologies. This data may include:

• Your IP address
• Browser type and version
• Pages visited
• Time spent on our site
• Referring websites
• Other analytics data to improve our website’s performance

1.3 Third-Party Information

We may collect information from third-party collaborators, business partners, or service providers to provide more comprehensive services. These third parties are bound by their own privacy policies and confidentiality agreements.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our cybersecurity and data protection services
• Communicate with you about your inquiries, consultations, or projects
• Send you updates, newsletters, or marketing materials (only with your consent)
• Enhance and personalize your experience on our website
• Perform internal research and analytics to improve our services
• Ensure compliance with legal obligations, industry standards, and best practices

3. Sharing Your Information

3.1 Third-Party Collaborators

To offer comprehensive solutions, we may share certain information with our trusted third-party collaborators. We take reasonable steps to ensure these third parties maintain the same level of data protection as we do.

3.2 Service Providers

We may engage third-party service providers to assist with business operations, such as web hosting, IT support, and data analytics. These providers will have access to your personal information only to perform specific tasks on our behalf, and they are required to keep your data confidential.

3.3 Legal Requirements

We may disclose your personal information if required by law, legal proceedings, or to protect the rights, property, and safety of Profit Engineers Pty Ltd, our clients, or the public.

4. Data Security

We take data security seriously and use a variety of measures, including encryption, firewalls, and secure access protocols, to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we detect a data breach involving your personal information, we will notify you promptly and comply with the Notifiable Data Breaches (NDB) scheme as required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your personal data is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze web traffic, improve the website’s performance, and offer you tailored content.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your access to certain features of our website.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction or deletion of your data
• Withdraw consent to the processing of your information for marketing purposes
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last updated” date will reflect the latest revision. Your continued use of our website or services after changes have been made signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Profit Engineers Pty Ltd
Email: info@profitengineerssecurity.com.au
Address: 16 Kingcott Place, Annangrove NSW 2156